Futuris

RESEARCH & CONSULTING

Futuris Competency & our Value

Achieve Our core values are the cornerstone of who we are, what we stand for and what we do.Togetherness - Teamwork - Tough.

SERVICE EXCELLENCE

Achieve excellent customer service, strive to exceed.

UPDATE KNOWLEDGE

We are the ones who seek knowledge update in both work and personal lives

OBJECTIVES

We Act and speak according to what we supposed

CUSTOMER FOCUS

We treat every client with the utmost proprietly and dignity. We are focus and listen.

VISION + MISSION

Become one of the most admired marketing research data collection & Research provider with technology, robust Quality control and Speed as key differentiators among the others.

Our same historical background and experience, we carry a mission if or company is not only a place of work, but a second home for us and a convenient place to our client. Our noble missions are:

Become a high effective organization, lean, fast-moving organization, well knowledge in technology and always hungry for new knowledge.

EXCELLENCY is the Key Value all our clients desserve. So, Quality Control high standard is the key barometer help us to be in top of the game Everywhere we go.

Explore Our Projects

We do both Quantitative & Qualitative research Projets, and cover today 32 countries: DRC, Congo B (ROC), Chad, CAR, Comoros, Cameroun, Senegal , Burkina-Faso, Morocco, Mali, Niger, Ghana, Ivory Coast, Nigeria, Tunisia, Egypt, Ethiopia, Sudan, Burundi, Rwanda, Uganda, Kenya, Mozambique, Zambia, South Africa, Angola, Madagascar, Zimbabwe & Botswana

MYSTERY SHOPPING

To provide from "Customer Experiences" - Mystery shopping help organizations to measure their service level

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USAGE & ATTITUDE STUDY

To “understand a market” and identify customer usage and customer attitude toward products and services.

COMMUNICATION RESEARCH

To identify effectiveness communication organization, also to know patterns of customer toward communication

BRAND RESEARCH

To identify company brand health, and to know threats and opportunities from customer insight. Brand research assists with the creation, development and strengthening of brands.

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Web Design

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Web Design

Some Fun Facts

We are supported by more than 13,500 field teams, 2750 Quality supervisors, 28 Qualitative studies moderators and 46 analytics experts who are spread out across AFRICA, able to cover various research methods : FGDS, IDI, Mall intercept, CLT, CATI, MS, Intelligence , Analytics & PBC.

Interviews conducted
Regular Clients
Projects covered
Cities & Villages covered

Our Happy Clients

Our methotodologies

“In today’s complex and fast-moving world, what we need even more than foresight or hindsight is insight.”

Face to face interview (F2F/ H2H): Our field team very excellent in conducting face to face interview, with respondents in housing area, public area and corporation area.

Focus Group Discussion: We are familiar with various participants, from students, housewives, teenagers, businessmen, to company manager. We make sure to exploring respondents opinion in depth.

We are able to perform data collecting in malls, department stores or other public areas.

In-Depth Interview: Our highly skilled IDI team ensure that implicit statements are probed.

READ FROM OUR BLOG, RESEARCH BODY & PARTNERS

We support International standard bodies & partner with high skills providers to become a high effective organization, lean, fast-moving , well knowledge in technology and always hungry for new knowledge.

RESEARCH TOPIC

MYSTERY SHOPPING

To provide from "Customer Experiences" - Mystery shopping help organizations to measure their service level

CUSTOMER SATISFACTION

To find out what customers think about your organizations and also help organizations measure their customer's expectation.

EMPLOYEE SATISFACTION

To find out what employee's expectation. Describe whether employees are happy, contended and fulfilling their desires and needs at work.

BRAND RESEARCH

To identify company brand health, and to know threats and opportunities from customer insight. Brand research assists with the creation, development and strengthening of brands.

PRODUCT RESEARCH

To understand customer needs toward product. Product research useful for New product development, product improvement, test new features, test marketing, revitalizing a declining product etc.

USAGE & ATTITUDE STUDY

To “understand a market” and identify customer usage and customer attitude toward products and services.

COMMUNICATION RESEARCH

To identify effectiveness communication organization, also to know patterns of customer toward communication

PRICING RESEARCH

To measure acceptability toward product price and to determine the maximum price for new products.

COMPETITOR INTELLIGENCE

To gathering relevant information from the market, to analyzed, and for decision making in determining market opportunity, market penetration strategy & market development.

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